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Case Study

Enhancing Customer Experience and Efficiency for a Leading Northeastern U.S. Grocery Chain

packaged salads

The Challenge

A leading northeastern U.S. grocery chain elevated customers’ unique blend of restaurants, open kitchens, chef’s tables, and grocery sections posed HVAC and integration challenges.

The Flō Solution

Flō, with its HVAC and moisture control expertise and proprietary algorithms, played a pivotal role. Starting with a pilot project, this collaboration expanded, encompassing the entire store. The outcomes were impressive:

  1. Streamlined Responsibility: By entrusting Flō with equipment and system integration, the grocery chain achieved simplified project management and single-source accountability.
  2. Efficiency Improvements: Leveraging Flō’s innovative DOAS + Adaptive Multi-Path Technology, energy consumption reduced, leading to enhanced operational efficiency and cost savings.
  3. Enhanced Customer Experience: The store’s unique customer experience remained intact and improved with a more effective and responsive HVAC system, ensuring shopper comfort and satisfaction.